Booking, Dispatch & Operations Manager

Booking, Dispatch and Operations Manager

Not just a regular booking and dispatch system, our technology opens up a world of possibilities for entrepreneurial transport operators. Our cloud-based software includes all the essential features such as booking forms, pricing, auto-dispatch and an integrated driver app, but goes much further.

We provide new commercial opportunities, from corporate and travel industry booking integrations to networking tools that help you assign and manage your sub-contracted jobs.

Discover new horizons with our global ground enablement platform.

Best for drivers

Drivers receive jobs directly to their smartphone or tablet, ride status is automatically updated using geofencing, options to delay the update are available to the driver.

Details include all passenger collection and destination addresses and provides turn by turn directions to the pick up location and passenger destination via Google Maps or Waze.

Best for dispatchers

Our platform features an advanced dispatch algorithm that optimises your fleet utilisation. Set the dispatch engine to run automatically and watch it assign jobs to the most suitable vehicle based on any number of preconfigured rules. Set a rule to send only your best drivers for special customers or executive cars for a key corporate client.

Our sophisticated dispatch algorithm can be set to assign the vehicle that is closest or the one that will arrive quickest based on real-time traffic information.

MyFleet Driver Management Features

All of the basic features you would expect to manage drivers effectively and more.

Driver Facial Recognition

MyFleet has driver facial recognition to prevent proxy driving. When vehicle is stationary and no ride assigned driver is asked for a selfie which is then compared using AI to the stored image.

Driver Rating

Rate driver internally, combine that with rider feedback and our unique productivity matrix to determine their score, use that in SmartDispatch and put your best drivers in front of your customers first. Incentivises drivers to perform better and become more productive and enables you to scale effectively.

Permits & Document Handler

Scan and upload multiple permits, driving license, taxi badge etc to be stored securely and viewed on the fly at any time. Unlike other systems there are no default permit fields, this helps reflect the diversity of the global transport sector and is why MyFleet can be used by any operator globally.

Range of Options to Produce Pay Runs

Options include, fixed rate fee, variable fee, vehicle rent, equipment rent, insurance payments, parking charges, tax rates and many more.

Multilingual

Driver app and portal are multilingual, when app or portal loads the culture if the device is read and relevant language applied, this ensures that each driver understands fully the task at hand and reduces service failures caused by misread information.

Missing Feature?

Selected features are just some of the key advantages of MyFleet. Speak with one of our expert consultants to learn how Tech360 can be adapted to your needs.

MyFleet Account Management Features

All of the basic features you would expect to manage accounts effectively and more.

Account Grading

Grade your accounts in order of importance, then grade drivers individually to protect the service you deliver to your customers.

Account Users

Add users to your corporate accounts, send them notifications and allow them to book on the B2B web booking platform and our white label passenger app.

Service Type Control

Control the types of services that can be consumed on an account by account basis.

Corporate Compliance

Define bespoke naming policies on an account by account basis so that bookers are asked for the information they recognise, cost centre, project reference, case number etc.

Account Communications

Send communications by Whatsapp, SMS and email. Includes:

  1. Booking confirmation and amendments
  2. Vehicle en-route or on location
  3. Booking reminder 24hrs previous
  4. Late flight notification

Multilingual

Both the mobile and B2B booking applications are multilingual, this means you can offer a global booking solution to corporate entities. Even localised businesses have individuals from other countries, this make it easier for them to understand the booking process.